PERSONAL DATA PROTECTION POLICY
WHO WE ARE?
PortoHouse is a luxurious Porto holiday home with garden, hot tub and jacuzzi, barbecue, 1 suite, 4 bedrooms, 3 toilets, games room with pool table and ping-pong, with capacity for up to 12 people.
It is registered as Local Accommodation 69931 / AL and a registered trademark nº 598988 as part of the company Findplatform Lda.
WHY THIS PERSONAL DATA PROTECTION POLICY?
In this Policy, it is intended to inform the Customers of the general rules for the processing of personal data, which are collected and processed in strict compliance with and compliance with the provisions of the personal data protection legislation in force at all times, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“RGPD”).
PortoHouse respects the best practices in the field of digital security and personal data protection, having taken the necessary technical and organizational measures to comply with the RGPD and to ensure that the processing of personal data is lawful, fair, transparent and limited to authorized purposes.
PortoHouse is committed to the protection and confidentiality of personal data, and has adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that the respective holders enjoy.
The rules foreseen in this Data Protection Policy complement the provisions on the protection and processing of personal data, provided in the contracts that the Customers celebrate with the PortoHouse as well as the rules set forth in the terms and conditions that regulate the offer of various products and services and are duly advertised on their websites.
WHAT ABOUT THIS DATA PROTECTION POLICY?
This Data Protection Policy applies exclusively to the collection and processing of personal data for which PortoHouse is responsible for its treatment, within the scope of services and products made available to its Clients / Users and in all situations in which a treatment of personal data by PortoHouse, namely, through social intervention actions and development support.
On the website of PortoHouse may be included links of access to other websites that are unrelated to the PortoHouse. The availability of such links is made in good faith, and Porto House cannot be held responsible for the collection and processing of personal data made through these websites, nor does the PortoHouse assume any responsibility for such websites, namely as to their accuracy, credibility and features available in them.
WHAT ARE PERSONAL DATA?
Personal data is any information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.
Any identifiable person, directly or indirectly, identified by reference to a name, identification number, location data, identifiers by electronic means or one or more specific elements of his or her physical, physiological, genetic, mental, economic, cultural or social.
WHAT IS THE PROCESSING OF PERSONAL DATA?
The processing of personal data consists of an operation or set of operations carried out on personal data or personal data sets, by automated means or not, namely collection, registration, organization, structuring, preservation, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, erasure or destruction.
WHO IS RESPONSIBLE FOR DATA PROCESSING?
The entity responsible for the processing of personal data is the Company or entity that the PortoHouse determines the purposes and means of treatment of the same.
For this purpose, if the holder of the personal data needs to contact the data controller, he may do so through the means and contacts indicated below:
Rua Teofilo Seyrig 103
(+351) 961 510 776
WHO IS THE DATA PROTECTION SUPERVISOR?
The Data Protection Officer plays a relevant role in the processing of personal data, ensuring, among other aspects, the compliance of data processing with the legislation in force, verifying compliance with this Data Protection Policy and establishing clear rules of processing of personal data, ensuring that everyone who entrusts you with the processing of your personal data, is aware of how PortoHouse treats them and what rights they have in this regard.
Thus, personal data holders, if they wish, can address a communication to the Data Protection Officer, regarding matters related to the processing of personal data, using, for this purpose, the following contact: firstname.lastname@example.org
WHAT ARE THE TYPES OF PERSONAL DATA TREATED?
PortoHouse, within the scope of the activities it develops, processes the personal data necessary for the provision of services and / or supply of products, as well as, at the level of social intervention, processing data such as name, address, telephone and e-mail address, according to the most detailed information available to the holders of personal data.
Without prejudice to compliance with legal rules regarding the preservation and transmission of data for the purposes of investigation, detection, prosecution of serious crimes, as well as other treatments to which it is legally obliged, traffic data, geographical location, profile and / or consumption of the Client will be treated by the PortoHouse to the extent that they are necessary for the respective provision of the services. In this way, based on the location, profile and / or consumption, the Client will have access, in particular, to the specific functionalities of the services, to suggestions of contents and to information services of proximity.
Location information may also be recorded and transmitted to organizations legally entitled to receive emergency calls for the purpose of responding to incoming calls.
Personal data, traffic, geographic location, profile and / or consumption are also treated for the purposes of marketing or disclosure of offers of goods or services of the PortoHouse, if the respective holder has authorized it.
Personal data will also be processed if the respective holder has authorized it for the purpose of disseminating information services and lists within the scope of the universal service, including transmission to third parties for the publication of such lists and provision of information services.
In case of prior consent of the Client, this may be withdrawn at any time, without, however, the lawfulness of the treatment made based on the prior consent given is compromised.
WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?
PortoHouse collects your personal data, in particular via telephone, in writing, through its websites and through the Customer area, guaranteeing, where necessary, the prior consent of the holder of the personal data.
Some personal data are indispensable to the performance of the contract and, in case of lack or insufficiency of the same, PortoHouse cannot make available the product or service in question.
If the holder of the personal data is not a Client of the PortoHouse, their personal data will only be processed when they are made available, namely by subscribing to the newsletters, in which case the rules of this Data Protection Policy will apply.
The personal data collected can be processed in a computerized and automated or non-automated way, guaranteeing in all cases the strict compliance with the legislation of protection of personal data, being stored in specific databases, created for this purpose and, in any case, the data collected will be used for a purpose other than that for which it was collected or given the consent of the data subject.
WHO ARE THE DESTINATORS OF PERSONAL DATA?
Without prejudice to the addressees indicated throughout this Data Protection Policy, may communicate the personal data of the Client, for the purpose of complying with legal obligations, namely to police, judicial, tax and regulatory entities.
WHAT ARE THE PURPOSES OF THE TREATMENT OF PERSONAL DATA AND RESPECT OF LEGAL BASIS?
The personal data collected are based on the management of the contractual relationship, the provision of contracted services, the suitability of the services to the needs and interests of the Customer, namely for the purpose of accessing specific features of the services, content suggestions, proximity information services, information and marketing actions.
In addition, personal data may also be processed for the purpose of complying with legal obligations and for the purposes of investigation, detection and prosecution of serious crimes.
Without prejudice to the additional information provided when collecting the data, PortoHouse may also, when legally permissible, use the personal data provided by the holder for other purposes, such as for the purposes of social intervention actions, the sending of complaints and suggestions , dissemination of the Group’s institutional information and / or publicizing campaigns, promotions, publicity and news about the products and / or services of PortoHouse, as well as to carry out market studies or evaluation surveys.
HOW LONG DO WE GET YOUR PERSONAL DATA?
The length of time during which personal data are stored and stored varies according to the purpose for which the information is processed.
Effectively, there are legal requirements that require you to retain the data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the pursuit of the purposes that led to its collection or subsequent processing, under the terms defined by law.
WHAT ARE YOUR RIGHTS AS A HOLDER?
As holders of personal data, Customers are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (except as regards the data that are indispensable for the provision of the services by the duly identified PortoHouse in the Form as being mandatory supply or to comply with legal obligations to which the controller is subject), the right to oppose the use of the same for commercial purposes by the PortoHouse and the withdrawal of consent, without this compromising the lawfulness of the treatment under this consent, as well as the right to portability of data.
HOW CAN I ACCESS, RETIFY, UPDATE, LIMIT, DELETE, OPPOSE TO THE TREATMENT OF YOUR PERSONAL DATA, OR REMOVE CONSENT?
Without prejudice to the provisions of the RGPD, the holder of the personal data may do so, directly or through a written request, addressed to the person responsible for the treatment, through the contacts made available for this purpose in this document, as well as other contacts made available by the PortoHouse.
HOW CAN YOU OPPOSE TO RECEIVE CONTACTS FOR MARKETING PURPOSES?
The PortoHouse may promote actions to disseminate to its Clients, new products or services, namely through telephone, e-mail, SMS, MMS or any other electronic communications service, if the holder of the personal data has given the consent.
If the holder of personal data does not intend to continue to receive such communications, he may at any time withdraw his consent to the use of his data for marketing purposes.
HOW CAN YOU CLAIM?
Without prejudice to being able to submit complaints directly to PortoHouse, through the contacts made available for this purpose, the Client can directly complain to the Control Authority, which is the National Commission of Data Protection (CNPD), using the contacts made available by for this purpose.
WHAT ARE THE MEASURES ADOPTED BY THE LINKS SPONSORED TO ENSURE THE SAFETY OF YOUR PERSONAL DATA?
The PortoHouse is committed to guarantee the protection of the personal data that are made available to you, having approved and implemented strict rules in this matter. Compliance with these rules is an obligation of all those who legally access them.
Bearing in mind the concern and commitment that Porto reveals in the defense of personal data, a number of technical and organizational security measures have been adopted in order to protect the personal data made available to it against its dissemination, loss, misuse , alteration, treatment or unauthorized access, as well as against any other form of illicit treatment.
In addition, third parties that, in the scope of the provision of services, process the personal data of the Customer in the name and on behalf of the PortoHouse, are obliged, in writing, to carry out adequate technical and security measures that, in comply with the requirements laid down in Community legislation
WHERE DOES CIRCUMSTANCES EXIST COMMUNICATION OF DATA TO OTHER ENTITIES (THIRD AND SUBCONTRACTED)?
PortoHouse, within the scope of its activity, may resort to third parties for the provision of certain services. Sometimes the provision of these services implies access by these entities to the personal data of the Customers. When this happens, PortoHouse takes the appropriate measures, in order to ensure that the entities that have access to the data are reputed and offer the highest guarantees at this level, which is duly consecrated and contractually protected between PortoHouse and the (s) of the third party (ies).
Thus, any entity subcontracted by PortoHouse will treat the personal data of our Customers, in the name and on behalf of the PortoHouse and adopting necessary technical and organizational measures in order to protect the personal data against the accidental or illicit destruction, the loss accidental, unauthorized alteration, dissemination or access and any other form of illicit treatment.
In any case, the PortoHouse remains responsible for the personal data that are made available to you.
IN WHICH CIRCUMSTANCES DO WE TRANSFER YOUR PERSONAL DATA?
The provision of certain services by PortoHouse may imply the transfer of your data outside of Portugal, including outside the European Union or to International Organizations.
In such a case, PortoHouse shall comply strictly with the applicable legal provisions, in particular as regards the determination of the suitability of the country (ies) of destination in relation to the protection of personal data and the requirements applicable to such transfers, including, whenever the appropriate contractual instruments and which guarantee and respect the legal requirements in force.
“Cookies” are small software labels that are stored on the computer through the browser, retaining only information related to preferences, not including personal data.
To learn more about cookies and how PortoHouse uses them on their websites see the information on Cookies at the end of this document.
HOW CAN YOU KNOW ANY CHANGES TO THE PERSONAL DATA PROTECTION POLICY OF THE SPONSORED LINKS?
The PortoHosue reserves the right at any time to make adjustments or changes to this Policy of Protection of Personal Data, these changes being duly publicized in the various communication channels of PortoHouse.
What are cookies?
“Cookies” are small software labels that are stored on your computer through the browser, retaining only information related to your preferences, not including your personal data.
What are cookies for?
Cookies help determine the usefulness, the interest and the number of uses of your websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
What kind of cookies are there?
There are two cookie groups that can be used
– Permanent cookies – are cookies that are stored at the level of the browser in your access equipment (PC, mobile and tablet) and are used whenever you do a new visit to one of our websites. They are generally used to direct navigation to the user’s interests, allowing us to provide a more personalized service.
– Session cookies – These are temporary cookies that remain in your browser’s cookie file until you leave the website. The information obtained by these cookies serves to analyze patterns of web traffic, allowing us to identify problems and provide a better browsing experience.
– Strictly needed cookies – Allow you to browse the website and use your applications as well as access secure areas of the website. Without these cookies, the services you have requested cannot be provided.
– Analytical cookies – They are used anonymously for the purpose of creating and analyzing statistics, in order to improve the functioning of the website.
– Functional cookies – Saves user preferences regarding site usage, so you do not need to reconfigure your site each time you visit.
– Third-party cookies – Measure application success and third-party advertising effectiveness. They can also be used to customize a widget with user data.
Advertising Cookies – Directs advertising according to the interests of each user, in order to target the advertising campaigns taking into account the tastes of users, and also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the organization of the website.
How can you manage cookies?
All browsers allow the user to accept, reject or delete cookies, in particular by selecting the appropriate settings in their browser. You can set cookies in the “Options” or “Preferences” menu of your browser.
Note, however, that by disabling cookies, you can prevent some web services from working properly, affecting, in part or in full, navigation on the website.